Reference

How xhprolive Handles Your Personal Information

Your privacy matters to us. This policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and what we do with it.

Account data protectedJazzCash, Easypaisa, Raast transaction recordsNo data sold to third partiesYour right to request deletionSecure encrypted storage

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply SSL encryption across every page of xhprolive, which means data moving between your device and our servers — including payment details from JazzCash, Easypaisa or Raast transactions — is protected in transit. Account access requires a one-time password sent to your registered mobile number each time you log in from a new device, reducing the risk of unauthorised entry. We hold your data only as long as your account is active or as required by applicable reporting obligations. Once you close your account and any outstanding withdrawal is settled, we begin our standard data retention review.

SSL Encryption All data moving between your browser and our platform — including payment references from Raast and Easypaisa — travels over an encrypted SSL connection.

OTP Login Checks Every login from an unrecognised device triggers a one-time password to your registered number. This step keeps your account wallet secure even if credentials leak.

Retention Policy We keep your personal data only while your account is open and for any period required by applicable law. Closed accounts enter a structured data review process.

Your Access Rights You can request a full copy of your stored data, ask us to correct inaccurate details, or request erasure where no legal obligation requires us to keep it.

What Information We Collect and Why

xhprolive Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide during registration — your name, contact number, and email address. If you deposit using JazzCash, Easypaisa or Raast, we record transaction references and wallet identifiers to verify your payment and match it to

1
your account. We do not store your mobile wallet PIN or bank credentials at any point. We also collect device data — your browser type, operating system, and IP address — to detect unusual login attempts and keep your account secure. Cookies help us remember your
2
session so you do not have to log in repeatedly across a match or a live table session. We use this data for three purposes only: to operate your account, to process your withdrawals and deposits, and to meet any applicable legal reporting obligations in the
3
regions where our services are available. We do not sell your personal information to advertisers or any unrelated third party. Where we share data with payment processors handling JazzCash, Easypaisa or Raast transfers, those processors are bound by data-protection obligations consistent with ours.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or remove your personal information, our support team handles privacy requests directly. You can reach us through the channels below. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt of your request as soon as it comes in.

Live Chat Start a live chat session from any page on xhprolive. Describe your privacy request and our team will open a case for you immediately.

Email Support Send your data access or deletion request to our support email. Include your registered account number so we can locate your records without delay.

Account Help Centre Log in, go to Account Settings, and use the Help Centre tab to submit a formal privacy query. Your request is logged with a reference number automatically.

Common Questions About Your Privacy on xhprolive

These are the questions we hear most often about how your data is handled. If your question is not covered here, use the live chat or Account Help Centre to raise it directly with our team.

We collect your name, mobile number and email address at registration. If you use JazzCash, Easypaisa or Raast, we also record the transaction reference to match your deposit to your account.

We do not sell your data. We share transaction references with payment processors handling JazzCash, Easypaisa and Raast transfers only, and those processors are bound by data obligations matching ours.

Log in and go to Account Settings, then the Help Centre tab, or contact us via live chat. Provide your registered account number and we will compile your data record and send it securely.

Yes. Submit a deletion request through live chat or email support. We will action it once any open withdrawal is settled and no legal retention obligation applies to your records.

We initiate a retention review once your account is closed and outstanding balances are cleared. Data is kept only for the period required by applicable reporting obligations after that point.

We store only the transaction reference number and your wallet's registered identifier. Your mobile wallet PIN and bank credentials are never captured or stored by us at any stage.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBlackjack Card Room Appxhprolive App

How xhprolive Handles Your Personal Information

Data Handling, Cookies and Account Security

Reach Us About Your Data

Common Questions About Your Privacy on xhprolive

01 What personal data does xhprolive collect when I register?

02 Does xhprolive share my data with third parties?

03 How do I request a copy of the data xhprolive holds on me?

04 Can I ask xhprolive to delete my personal information?

05 How long does xhprolive keep my data after I close my account?

06 Are my JazzCash or Easypaisa wallet details stored by xhprolive?

Privacy Policy

Related pages

Related pages